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How did we do?
To guarantee a pleasant customer service experience, Carter & Co Plumbing is dedicated to ensuring all customers receive the same level of customer care – with a promised premium service guarantee. We would be grateful if you could take the time to let us know how we did. To offer your comments on the quality of service, please choose one of the options below (Great, Average, or Poor).
After having two previous plumbers try to solve our sewage smell in the ensuite, Sam was the only person who was able to identify and fix the issue. He also did a fantastic job relining an outdoor drain at a reasonable price compared to others we looked at. Now we're looking at updating our vanity and he'll be the person we call for the installation.
Calling in unknown tradespeople always comes with some trepidation
but Sam was professional, upfront, informative and hardworking. His quoting process was open and honest. He was respectful of us and our property, arrived when he said he would, kept us informed as the job progressed and cleaned up after the job was completed. Sam takes pride in his workmanship and has a genuine interest in ensuring customer satisfaction. Sam is a "STAR" when it comes to plumbing and Carter & Co Plumbing is definitely the only number we need in our contacts list for any future plumbing requirements.
Sam responded quickly to our drain flooding crisis. Our old root filled, cracked pipes needed extensive work. Sam made the whole experience less stressful as he was friendly and really nice to deal with, gave us options to consider and worked well with our builder. His experience was evident in the professional advice and the quality of the work. Thank you Sam. Larry
Have used a few times now, never disappointed with the quality of work and professionalism. Definitely one of the best, trusted plumbers we’ve used in Sydney
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